FAQs

LUMOHS answers your most common questions about our illuminated dermaplaning system, professional-grade blades, safety standards, and digital tools. Explore how integrated lighting, touchless loading, and app-powered skin insights elevate treatment precision, confidence, and outcomes — whether you’re a med-spa, esthetician, or training academy.

PRODUCT & TECHNOLOGY

What makes Lumohs different from other dermaplaning handles?

Lumohs integrates illumination directly into the handle, helping professionals to see hair, texture, and contour with surgical clarity. It transforms dermaplaning from a routine cosmetic exfoliation into a visually- enhanced precision treatment.

Is Lumohs single-use or reusable?

Both. The Lumohs Pro is a rechargeable, reusable handle version used with light transmitting disposable sterile butter blade cartridges. The Single-Use Lumohs is preloaded with butter blades, sterile, and designed for one-time use, and comes in red, blue or white LED versions.

What type of blades are compatible?

Only our proprietary Lumohs Zero-Touch blade cartridges and loader system work with Lumohs reusable handles. This way we can ensure alignment, sterility, and safety during both loading and disposal.

Can I autoclave or sterilize the handle?

Single-use handles are sterile and disposable for one time use only. Lumohs reusable handles are currently not autoclavable that are meant to be cleaned following our IFU cleaning guidelines. For sterile procedures with Lumohs, you must use a sterile Bovie-style sheath (sold separately under "Shop all") over the handle. For all other uses, clean and disinfect the handle between clients using an EPA-registered, hospital-grade disinfectant wipe compatible with non-autoclavable devices, per the IFU guidelines.

SAFETY & REGULATION

Is Lumohs safe ?

Yes. Lumohs was designed with safety as its top priority. The system helps reduce blade-handling risks through our touchless blade loader and ejector, and provides built-in illumination to help estheticians visualize and avoid danger zones on the client’s face.

Are Lumohs Pro butter blades sterile?

Yes. Each Lumohs Pro butter blade cartridge is sterilized using validated gamma irradiation (VDmax method).

Are there contraindications for dermaplaning?

The same contraindications that apply to dermaplaning with a no. 3 stainless steel handle also apply to Lumohs. The professional and physician should assess each client/patient prior to treatment for contraindications.

PROFESSIONAL USE

Who can purchase Lumohs Pro?

Licensed estheticians, dermatologists, plastic surgeons, and medical spas for use by licensed estheticians.

Do I need training before use?

While intuitive, Lumohs Pro extensive IFU along with a simple short instruction video tutorial. All instructions should be reviewed and read prior to use.

Is dermaplaning safety important?

Yes. Safety is fundamental to the design of Lumohs. The same clinical judgment and professional considerations apply when using Lumohs as with a standard No. 3 stainless steel scalpel handle and blade. Treatment decisions must always be made by a licensed professional or physician. Integrated illumination is intended to enhance visibility during use.

PURCHASING OPTIONS & PACKAGING

What’s included in the Lumohs Pro Kit?

Each kit includes:

  • 2 Lumohs Pro rechargeable handles
  • 5 sterile blade cartridges
  • Charging cable
How are replacement cartridges sold?

Refill cartridges come in packs of 50, sterile and ready to load.

What are the Single-Use Lumohs handle options?

Preloaded, sterile, disposable handles sold in boxes of 10, available in:

  • White Light – true-tone clarity
  • Red Light – calming for sensitive skin
  • Blue Light – clarifying, for most skin types
What is the “O.G.” Lumohs Dermaplane?

The O.G. Lumohs is the original battery-operated model that started it all. It requires replaceable batteries and provides white LED light only — a trusted, budget-friendly option for training and schools. This is the largest handle we sell and is recognized by the large black round handle.

How is Lumohs Pro different from the O.G.?
  • Lumohs Pro Rechargeable vs. "O.G." Battery Replacement — Pro recharges; O.G. uses replaceable AAAA batteries. The Lumohs Pro offers many advantages over the O.G.and they include:
  • Four Lighting Modes — White, Red, Blue, and Green on Pro vs. White-only on O.G.
  • Touchless Loading System — Pro uses a patented hands-free cartridge loader, eliminating blade-handling injuries.
  • Pro = premium performance; O.G. = basic illumination.
  • Lumohs Pro is lighter, slimmer and sleeker than the original Lumohs Dermaplane handle.

CHOOSING THE RIGHT HANDLE

How do I know which Lumohs handle is best for me?
  • Lumohs Pro – rechargeable, multi-color illumination, touchless loading; ideal for professionals and med-spas. Our newest, best and most versatile handle yet. Also, sleeker design is great for tight spaces.
  • Single-Use Lumohs – sterile, disposable convenience; perfect for hygienic one-time use, for mobile estheticians and spa practices that don’t want to pay for an autoclave and maintain its compliance .
  • O.G. Lumohs – largest and heaviest, battery-powered simplicity; great for those that want a larger thicker heavier handle and prefers battery power vs USB charged power.

WHY LIGHT MATTERS

Why does lighting matter in dermaplaning?

Lighting dictates precision. Shadows or glare hide vellus hair and texture. Lumohs illumination helps provide an even, shadow-free visibility, enabling consistent, confident exfoliation.

Why integrated lighting instead of external lamps?
  • Precision – light aligns perfectly with blade path.
  • Consistency – reduces shadowing on curves.
  • Efficiency – reduces need for repositioning lamps mid-treatment.
  • Safety – helps with visual clarity which may help reduce accidental nicks.
  • Professionalism – clients perceive a higher-end, clinical-grade service.
  • Higher client fees plus cost savings & portability.
  • Helps reduce liability risks with proper illumination and removes manual blade changing.
What are the benefits of each light color?

White Light

  • True daylight tone; highest accuracy for inspection
  • Best Used For: All skin types

Red Light

  • Calming (~630 nm); great for visibility in dimly lit environments, reduces glare and visual fatigue. 
  • Best Used For: Sensitive or post-procedure

Blue Light

  • Clarifying (~450 nm); Enhances edge contrast, fine detail, sharpens visibility , with reduced eye strain
  • Best Used For: Oily/acne-prone

Green Light

  • Balancing (~525 nm); provides superior visibility with reduced eye strain. 
  • Best Used For: Uneven tone, PIH
Is the light safe?

Yes. Lumohs LEDs are low-heat, non-UV, medical-grade, compliant with international photobiological safety standards.

HANDS-FREE TOUCHLESS LOADING

What is a “hands-free touchless blade loader”?

A safety-engineered docking system that loads or ejects blades without touching them.This helps eliminate the risk of blade handling, loading and unloading injury risks so commonly seen with all other scalpels and blades.

How does it work?

Insert the Lumohs Pro handle into the loader slot → it automatically locks and loads a new cartridge. After use and for disposable of contaminated blades, → position over a sharps container, press release buttons on handle→ the used cartridge drops safely into a sharps compartment.

Why is this important?

It helps reduce blade-handling injury risks, helps preventing contamination, and supports OSHA sharps-safety compliance.

Are loaders included?

Yes. Every 5 pack Zero-Touch Lumohs Blade Refill Cartridge includes one Touchless Loader. A 50 pack refill is : 10 loaders containing 5 sterile blades each for a total of 50 blade refills.

GLOW SCORE™ APP & DIGITAL ECOSYSTEM

What is the Lumoglo™ App?

The Lumoglo™ App is the digital companion to Lumohs Pro, eventually will be connecting via Bluetooth to provide cosmetic visualizations, device insights, and client-ready imagery designed to enhance engagement and workflow.

What is the Lumoglo™ Leaderboard?

Gamified Community Rankings

A friendly, gamified ranking system designed to recognize active participation and consistent engagement within the Lumoglo™ ecosystem.

Rankings reflect:

  • Session activity and frequency
  • Consistent use of available lighting modes
  • Balanced device usage patterns
  • Overall platform engagement

Top performers earn achievement badges, rewards, and early access to new Lumohs products — fostering friendly competition and a strong professional community.

Who can access the app?

Anyone for one free trial before the paywall hits. Also, the Lumoglo™ App is included at no additional cost for Lumohs Pro Blade Refill Cartridge Annual subscribers(a $19.99/month value).

Customers without an active Lumohs Pro Blade Refill subscription may access the Lumoglo™ App à la carte through the App Store for $19.99 per month.

Does the app provide medical advice or intended for clinical use?

No. The Lumoglo™ App is intended for cosmetic visualization, device engagement, and educational purposes only. It does not diagnose, treat, cure, or prevent any disease, and it is not intended for clinical use or medical decision-making. The app does not provide medical advice, treatment recommendations, or clinical assessments.

Users should consult a qualified healthcare professional with any medical questions or concerns.

Do I need the app to use Lumohs Pro?

No — the app is optional. Pairing with the Lumoglo™ App unlocks the full Lumohs ecosystem, including cosmetic visualizations, device insights, and community leaderboard participation.

SUBSCRIPTIONS & MEMBERSHIPS

What subscription options are available?

1️⃣ Lumohs Pro Cartridge Annual Refill Subscription – auto-delivery of monthly 50-pack blade cartridges.

2️⃣ Single-Use Lumohs Subscription –"Scalpels as a Service, SAAS"- monthly 10-handle boxes (choose White, Red, or Blue Light).

What are the benefits of subscribing to Scalpels As A Service (SAAS)™ ?
  • Automatic monthly shipments — never run out.
  • No shipping charges.
Can I change or cancel my subscription?

Annual subscription is a one year commitment even though can be paid monthly. However, annual subscriptions cannot be cancelled for a year.

SHIPPING & SUPPORT

Do you ship internationally?

Shipping Method and Transit Times

All
orders ship via UPS with tracking. For the continental U.S., transit time is
typically 3–5 business days after dispatch. Alaska, Hawaii, and U.S.
territories may take longer. Because UPS cannot deliver to P.O. boxes, please
provide a physical street address at checkout.

U.S.
territories (Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, and the
Northern Mariana Islands) are shipped at domestic rates and are not treated as
international orders.

International Orders

We
ship internationally to the following approved markets. Shipping, handling, and
packing are calculated at checkout based on destination.

Caribbean:
Bahamas, Barbados, Bermuda, Cayman Islands, Turks and Caicos, British Virgin
Islands, Anguilla, Montserrat, Aruba, Curaçao, Sint Maarten, Jamaica, Dominica,
Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Grenada,
Antigua and Barbuda, and Trinidad and Tobago.

Pacific:
Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, and the Cook Islands.

Single-use
handles and individual scalpel blades are available for U.S. delivery only and
do not ship internationally. If your country is not listed, email
help@lumohs.com to check availability. All international shipments are handled
via insured, trackable UPS service and are subject to quality-verified export
procedures.

What is your return policy?

Unopened, unused or defective products may be returned within 15 days. Opened items cannot be returned.

How long does the rechargeable handle last?

Individual esthetician use varies, so we estimate rechargeable handles typically cover anywhere from 1-4 patients for dermaplaning. Lumohs Pro recharges fully in approx 90 minutes. We recommend you charge one handle while using the other. Lumohs Pro kit comes with 2 handles. Also, Lumohs Pr may be used while charging.

How can I contact support?

Email help@lumohs.com - Typical response time: 1-2 business days.

INNOVATION & FUTURE FEATURES

What’s next for Lumohs?

The next generation of Lumohs will expand light wavelengths and therapeutic and diagnostic skin analytics, and integrate with electronic health and spa software — continuing our mission to make every procedure smarter, safer, and more luminous.

LOADER RETURN & RECYCLING PROGRAM

What is Lumohs’ Green Commitment?

Lumohs is committed to a closed-loop, sustainable manufacturing process.

  • All Single-Use Lumohs handles and our Touchless Loaders are made using recycled medical-grade plastics.
  • For Lumohs pro loaders- We then complete the circular recycling cycle by collecting and recycling loaders back into new Lumohs components — minimizing waste and reducing our carbon footprint. Our goal: high performance, low environmental impact.
Can I return used or empty loaders for recycling?

Yes — Lumohs operates a Loader Recycling Program to ensure safe and responsible end-of-life disposal. All used loaders and cartridges can be returned to Lumohs for proper processing and recycling.

How does the Loader Return Program work?
  1. Collect: After each use, place empty or spent loaders (without sealed cartridges) in the original shipping box.
  2. Seal & Send: Send back all ten empty loaders in your original shipping box
  3. Recycle & Process: Returned loaders are palletized, aggregated and then sent to our recycling partner facility.
Is there a cost to participate?

No. The program is free for lumohs Pro refill blade annual subscribers as we will credit back the cost of your shipping towards your next order.

How often should I return loaders?

We recommend returning once you’ve collected at least 10 empty blade cartridge free loaders to optimize transport efficiency and sustainability.

Sustainability committment ?

Our committment- Reduces landfill waste and allows material recovery for new production.

Better for your clients. Better for you. Better for your bottom line.

Learn About Lumohs Pro Learn About Single-Use Learn About Blade Refills